All orders are processed within 4 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Local delivery is available within the Comox Valley. Local delivery is also available in the Nanaimo area (enter your postal code to see availability and pricing)
Deliveries in the Comox valley are made from 11am to 13 PM on Tuesdays weekly. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. Orders received on tuesdays, wednesdays and thursdays will be delivered following tuesday(unless informed otherwise). Orders placed outside of specified days will be delivered at earliest convenience same or following tuesday.
Deliveries in the Nanaimo area are made on Sundays weekly after 4.30 PM. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. Orders received on mondays, tuesdays and wednesdays will be delivered same week Sunday (unless informed otherwise). Orders placed outside of specified days will be delivered at earliest convenience same or following Sunday.
United states shipping
Available shipping rates for the united states do not include potential import fees and duties.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within the estimated amount of days of receiving your shipping confirmation email, please contact us at TheInkBike@gmail.com with your name and order number, and we will look into it for you.